pgpg9 Privacy Protection Policy

pgpg9 (referred to as "we" in this policy) is committed to protecting the personal data of members who use its platform. This Privacy Policy ("Policy") explains in detail how pgpg9 handles your personal data when you use the pgpg9 website and related services.

By continuing to use this platform, you are considered to have read and accepted the terms of this Policy. If you do not agree with this Policy, please stop using pgpg9 services.

pgpg9 systematically collects the following types of personal data in order to provide its services and maintain member safety—

(a) Member Registration and Contact Information

• Full name
• Email address
• Phone number
• Date of birth (to verify that you are 21+)
• Chosen username and password (encrypted)

(b) Financial Information

• Deposit and withdrawal records
• Payment method details for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
• Financial verification and audit records

(c) Technical Information

• IP address
• Browser type and version
• Operating System
• Session data / cookies
• Access time records (log files)

(d) Gameplay Information

• Gaming history and gameplay patterns
• Bonus and promotion claim records
• Responses to responsible gambling questionnaires

pgpg9 collects personal data through the following methods—

• Direct Collection: Personal information collected directly through account registration, deposits and withdrawals, and contact forms.
• Automatic Collection: Technical information automatically collected from cookies, log files, and session trackers when you visit the website.
• Financial Service Providers: Financial information received from KBZPay, Wave Money, AYA Pay, CB Pay, and banks to verify deposits and withdrawals.

pgpg9 uses the personal information collected only for the following purposes—

• To verify account creation and personal usage information
• To process deposit and withdrawal services
• To provide customer support in Burmese via Live Chat and Email (24/7)
• To monitor and prevent fraudulent financial activity and harmful gambling patterns
• To provide bonus and promotion services
• To manage VIP upgrades and offer promotions suited to you
• To carry out platform security and fraud prevention checks
• To meet personal data protection obligations in compliance with Myanmar law

pgpg9 will never sell or rent your personal information to third parties under any circumstances. However, personal information may be shared in the following situations—

(a) Service Providers

Financial service providers (KBZPay, Wave Money, AYA Pay, CB Pay, banks) and technology service providers that support platform operations operate under a Confidentiality Agreement consistent with pgpg9's privacy policy.

(b) Legal Requests

In cases involving court orders, requests from legal authorities, or cybersecurity operations, pgpg9 may share information in a legally compliant manner.

(c) Business Merger or Transfer

Personal information may be transferred if pgpg9's business structure changes. Should that happen, members will be notified in advance and will continue to receive protection consistent with this policy.

The pgpg9 website uses cookies and tracking tools for the following purposes—

• Essential Cookies: Cookies required to maintain login sessions and verify access security. These cookies cannot be disabled.
• Performance Cookies: Cookies used to monitor website traffic and server response times (no personally identifiable information is included).
• Functional Cookies: Cookies used to remember language preferences and user interface settings.

You can disable cookies for non-essential categories through your browser settings, but doing so may affect some website functions.

pgpg9 retains personal information no longer than necessary for the purpose it was collected—

• Personal information of active account holders is retained for as long as the account remains open.
• Financial records are retained after account closure for the period required by law (typically five years), and no longer than necessary.
• Personal information obtained through audits is deleted within six months of the audit being completed.

pgpg9 protects your personal information using the following security technologies—

• SSL Encryption: All personal information in transit is encrypted using SSL (Secure Socket Layer).
• Password Encryption: Passwords are stored using bcrypt or an established, verified hashing algorithm. Passwords are never stored in plaintext.
• Access Control: Employee access to personal information is restricted under a "Need to Know" policy.
• Server Security: Servers are protected with firewalls, intrusion detection systems, and regular security audits.
• Financial Fraud Protection: Suspicious financial activities are monitored and detected in real-time by our protection system.

However, pgpg9 wants to make clear that no online security technology can be 100% foolproof, and pgpg9 will continue working to improve its protections at all times.

Every member of the pgpg9 platform holds the following rights—

• Access Right: You have the right to ask pgpg9 what personal information is being stored about you.
• Rectification Right: You have the right to request correction of any inaccurate personal information.
• Erasure Right: You have the right to request deletion of personal information that is no longer subject to any legally required obligations.
• Restriction Right: You have the right to request that the processing of your personal information be restricted.
• Objection Right: You have the right to object to your personal information being used for marketing purposes.
• Portability Right: You have the right to request your personal information be provided in a structured format.

To exercise any of these rights, contact us by email at [email protected]. pgpg9 will respond within a reasonable time after receiving your request.

pgpg9 does not allow anyone under 21 to open an account. If personal information belonging to someone under 21 is shared with pgpg9, it will be deleted immediately and the associated account will be closed.

pgpg9 may update this policy as needed with advance notice. For significant changes, we commit to notifying you in advance by email. Continuing to use the platform after a policy update is considered acceptance of the revised policy.

The date of the most recent update to this policy is shown at the top of this article.

If you have any questions, requests, or objections regarding this privacy policy, you can reach the pgpg9 customer support team—

• Email: [email protected]
• Live Chat: Available 24/7 in Burmese through the Live Chat widget on the pgpg9 website

pgpg9 is available 24/7 via Live Chat to answer any questions related to personal information.